New Management Team for Newcastle’s NE1 Street Rangers

NE1 has appointed the York-based Eboracum support services company to manage its well-known and well-respected NE1 Street Ranger team.  The appointment signals a new era for the service as it continues to perform its crucial role in the city’s public safety network while expanding to support more businesses across the city centre.

The NE1 Street Rangers are the eyes and ears on the streets of Newcastle, gathering vital intel and reporting directly to relevant partners, including the police and the council, who, together with NE1 form the recently launched, City Safe partnership.  City Safe is designed to improve the safety and security of the city, its businesses, residents and visitors.  From incidents and information on the city’s most vulnerable residents including rough sleepers, to responding to concerns from businesses and residents, the NE1 Street Rangers play a vital part in the new City Safe, safety and security network.

As part of City Safe, NE1 has also expanded its safety team to include a full-time CCTV operative and a Business Crime Officer.

NE1 Street Rangers continue to perform their traditional role of providing a highly visible presence on the streets of Newcastle city centre, working closely with businesses and providing information, directions and a friendly face for visitors and locals in the city. 

Eboracum’s appointment will strengthen the Ranger offer during its new five-year tenure. Eboracum has developed specialist software bespoke to BIDs that will improve reporting and operational efficiency and will highlight businesses the team hasn’t engaged with, allowing the Street Rangers to expand their focus beyond the retail core to target and support more of the city’s businesses.  

NE1 Street Rangers have operated in Newcastle since NE1 Ltd launched the Business Improvement District (BID) company in 2009 and are a key part of NE1’s efforts to keep the city cleaner, greener and safer.

Eboracum Group, the Roman name for York, has been running a similar Street-Rangers service in the centre of York city centre since 2016 working closely with the York BID, its levy payers, the local Police and York City Council.

Mark Sumner, Head of Operations at NE1 Ltd said: “We are delighted to be working with the Eboracum Group. The team has a wealth of experience and a proven track record in running a highly successful and professional Street Ranger operation in York and working with the local police and city council.  We look forward to them applying their skills and knowledge to our Street Ranger service in Newcastle and the City Safe scheme. Our blue uniformed Rangers are well known and recognised here in the city and the new management team will enhance the service.”

Carl Nickson, Managing Director of Eboracum Group said: “We are delighted to be working with NE1 to deliver the Street Ranger Service in the city.   Newcastle City Centre is a very compact area, and whilst this is perfect for art, culture and entertainment, it can bring additional challenges. NE1 is committed and determined to improve the culture, economy and street spaces in the centre of Newcastle for its levy payers, so we couldn't be happier to be working with them to manage the Street Rangers.”

“Our approach is to create a tight-knit team that knows each other and understands what is expected.  The NE1 Street Rangers will be well supported in their work. We plan to arrange exchange visits between our York and Newcastle teams to share best practices, create strong team spirit and foster a greater understanding of the wider company and its ethics.”